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Focus & Field

A little comfort, wherever you go.

 Focus & Field
Passenger Pillow gallery-02
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Focus & FieldPassenger Pillow

(500+ Reviews)
Made for everyday comfort
Wraparound Support
Soft & Cozy
Head-to-Toe Comfort
Road Trip Ready
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Free shipping on every order

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Size Guide

Medium: 61 × 29.5 × 23.6 in (155 × 75 × 60 cm).

Large: 68.9 × 35.4 × 25.6 in (175 × 90 × 65 cm).

Choose Large for more coverage, or Medium for a more compact fit. Allow a 1–2 cm measurement variation.

Shipping & Delivery

Free standard shipping on every order to destinations available at checkout. No minimum purchase required.

Premium Shipping is an optional $4.99 upgrade for priority order processing. Delivery timing depends on your destination and carrier.

Returns & Order Support

For return eligibility and instructions, please refer to the Return & Refund Policy below. Contact us with your order number if you need help.

Shipping Protection is an optional $4.99 add-on for items damaged in transit. It is not included automatically.

Comfort for Every Journey

Relax & Unwind

Relax & Unwind

Cozy Naps

Cozy Naps

Mom & Baby

Mom & Baby

After Long Shifts

After Long Shifts

Your Questions, Answered

What is the Focus & Field Passenger Pillow for?

A wraparound cushion for relaxing in the passenger seat, with space to rest your head and arms.

Is the pillow soft?

Its plush fabric and cushioning create a cozy place to rest.

Can I use it at home?

Yes. Use it for lounging on a sofa, reading or resting at home.

How should I use it in a car?

Use only as a passenger while sitting upright. Keep your seat belt correctly positioned and never let the pillow obstruct it.

Is shipping free?

Standard shipping is free with no minimum purchase to the destinations available at checkout. Premium Shipping adds priority processing for $4.99; it does not guarantee a delivery date.

Sample reviews

★★★★★

“Between my daily commute and riding along on weekend road trips, this pillow has been a total lifesaver

It gives the exact right support for my neck and arms so I don’t wake up feeling stiff. I literally don’t leave for a trip without it!

Sarah A. Cabrera

★★★★★

“I bought this for my sister before her cross-country move, and she hasn’t stopped raving about it!

She said it made hours in the passenger seat so much more comfortable

It’s honestly one of the best gifts I’ve given-practical, super soft, and perfect for anyone who travels a lot!

Lisa mmcormack

★★★★★

“After long hikes or busy travel days, sitting in the car usually leaves me

feeling completely exhausted

Cozying

up with this pillow makes the ride back so relaxing. It feels like a warm hug for

your neck and shoulders!

Monttwain S.

Focus & Field

Privacy policy

Last updated: October 29, 2026

Focus & Field operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). Focus & Field is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

Personal Information We Collect or Process

When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified, so that it cannot identify or be reasonably linked to you. We may collect or process the following categories of personal information, including inferences drawn from this personal information, depending on how you interact with the Services, where you live, and as permitted or required by applicable law:

  • Contact details including your name, address, billing address, shipping address, phone number, and email address.
  • Financial information including credit card, debit card, and financial account numbers, payment card information, financial account information, transaction details, form of payment, payment confirmation and other payment details.
  • Account information including your username, password, security questions, preferences and settings.
  • Transaction information including the items you view, put in your cart, add to your wishlist, or purchase, return, exchange or cancel and your past transactions.
  • Communications with us including the information you include in communications with us, for example, when sending a customer support inquiry.
  • Device information including information about your device, browser, or network connection, your IP address, and other unique identifiers.
  • Usage information including information regarding your interaction with the Services, including how and when you interact with or navigate the Services.

Personal Information Sources

We may collect personal information from the following sources:

  • Directly from you including when you create an account, visit or use the Services, communicate with us, or otherwise provide us with your personal information;
  • Automatically through the Services including from your device when you use our products or services or visit our websites, and through the use of cookies and similar technologies;
  • From our service providers including when we engage them to enable certain technology and when they collect or process your personal information on our behalf;
  • From our partners or other third parties.

How We Use Your Personal Information

Depending on how you interact with us or which of the Services you use, we may use personal information for the following purposes:

  • Provide, Tailor, and Improve the Services. We use your personal information to provide you with the Services, including to perform our contract with you, to process your payments, to fulfill your orders, to remember your preferences and items you are interested in, to send notifications to you related to your account, to process purchases, returns, exchanges or other transactions, to create, maintain and otherwise manage your account, to arrange for shipping, to facilitate any returns and exchanges, to enable you to post reviews, and to create a customized shopping experience for you, such as recommending products related to your purchases. This may include using your personal information to better tailor and improve the Services.
  • Marketing and Advertising. We use your personal information for marketing and promotional purposes, such as to send marketing, advertising and promotional communications by email, text message or postal mail, and to show you online advertisements for products or services on the Services or other websites, including based on items you previously have purchased or added to your cart and other activity on the Services.
  • Security and Fraud Prevention. We use your personal information to authenticate your account, to provide a secure payment and shopping experience, detect, investigate or take action regarding possible fraudulent, illegal, unsafe, or malicious activity, protect public safety, and to secure our services. If you choose to use the Services and register an account, you are responsible for keeping your account credentials safe. We highly recommend that you do not share your username, password or other access details with anyone else.
  • Communicating with You. We use your personal information to provide you with customer support, to be responsive to you, to provide effective services to you and to maintain our business relationship with you.
  • Legal Reasons. We use your personal information to comply with applicable law or respond to valid legal process, including requests from law enforcement or government agencies, to investigate or participate in civil discovery, potential or actual litigation, or other adversarial legal proceedings, and to enforce or investigate potential violations of our terms or policies.

How We Disclose Personal Information

In certain circumstances, we may disclose your personal information to third parties for legitimate purposes subject to this Privacy Policy. Such circumstances may include:

  • With Shopify, vendors and other third parties who perform services on our behalf (e.g. IT management, payment processing, data analytics, customer support, cloud storage, fulfillment and shipping).
  • With business and marketing partners to provide marketing services and advertise to you. For example, we use Shopify to support personalized advertising with third-party services based on your online activity with different merchants and websites. Our business and marketing partners will use your information in accordance with their own privacy notices. Depending on where you reside, you may have a right to direct us not to share information about you to show you targeted advertisements and marketing based on your online activity with different merchants and websites. You can exercise your rights to opt-out of those uses here .
  • When you direct, request us or otherwise consent to our disclosure of certain information to third parties, such as to ship you products or through your use of social media widgets or login integrations.
  • With our affiliates or otherwise within our corporate group.
  • In connection with a business transaction such as a merger or bankruptcy, to comply with any applicable legal obligations (including to respond to subpoenas, search warrants and similar requests), to enforce any applicable terms of service or policies, and to protect or defend the Services, our rights, and the rights of our users or others.

Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services in order to provide and improve the Services for you. Information you submit to the Services will be transmitted to and shared with Shopify as well as third parties that may be located in countries other than where you reside, in order to provide and improve the Services for you. In addition, to help protect, grow, and improve our business, we use certain Shopify enhanced features that incorporate data and information obtained from your interactions with our Store, along with other merchants and with Shopify. To provide these enhanced features, Shopify may make use of personal information collected about your interactions with our store, along with other merchants, and with Shopify. In these circumstances, Shopify is responsible for the processing of your personal information, including for responding to your requests to exercise your rights over use of your personal information for these purposes. To learn more about how Shopify uses your personal information and any rights you may have, you can visit the Shopify Consumer Privacy Policy . Depending on where you live, you may exercise certain rights with respect to your personal information here Shopify Privacy Portal Link.

Third Party Websites and Links

The Services may provide links to websites or other online platforms operated by third parties. If you follow links to sites not affiliated or controlled by us, you should review their privacy and security policies and other terms and conditions. We do not guarantee and are not responsible for the privacy or security of such sites, including the accuracy, completeness, or reliability of information found on these sites. Information you provide on public or semi-public venues, including information you share on third-party social networking platforms may also be viewable by other users of the Services and/or users of those third-party platforms without limitation as to its use by us or by a third party. Our inclusion of such links does not, by itself, imply any endorsement of the content on such platforms or of their owners or operators, except as disclosed on the Services.

Children's Data

The Services are not intended to be used by children, and we do not knowingly collect any personal information about children under the age of majority in your jurisdiction. If you are the parent or guardian of a child who has provided us with their personal information, you may contact us using the contact details set out below to request that it be deleted.As of the Effective Date of this Privacy Policy, we do not have actual knowledge that we "share" or "sell" (as those terms are defined in applicable law) personal information of individuals under 16 years of age.

Security and Retention of Your Information

Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee "perfect security." In addition, any information you send to us may not be secure while in transit. We recommend that you do not use unsecure channels to communicate sensitive or confidential information to us.

How long we retain your personal information depends on different factors, such as whether we need the information to maintain your account, to provide you with Services, comply with legal obligations, resolve disputes or enforce other applicable contracts and policies.

Your Rights and Choices

Depending on where you live, you may have some or all of the rights listed below in relation to your personal information. However, these rights are not absolute, may apply only in certain circumstances and, in certain cases, we may decline your request as permitted by law.

  • Right to Access / Know. You may have a right to request access to personal information that we hold about you.
  • Right to Delete. You may have a right to request that we delete personal information we maintain about you.
  • Right to Correct. You may have a right to request that we correct inaccurate personal information we maintain about you.
  • Right of Portability. You may have a right to receive a copy of the personal information we hold about you and to request that we transfer it to a third party, in certain circumstances and with certain exceptions.
  • Right to Opt out of Sale or Sharing for Targeted Advertising. Depending on where you reside, you may have a right to opt out of the "sale" or "share" of your personal information or to opt out of the processing of your personal information for purposes considered to be "targeted advertising", as defined in applicable privacy laws. You can exercise your rights to opt-out of those uses here. Please note that if you visit our website with the Global Privacy Control opt-out preference signal enabled, depending on where you are, we will automatically treat this as a request to opt-out for the device and browser that you use to visit the website. If we are able to associate the device sending the signal to a Shopify account, we will apply the opt out request to the account as well. To learn more about Global Privacy Control, you can visit https://globalprivacycontrol.org/. Other than the Global Privacy Control, we do not recognize other "Do Not Track" signals that may be sent from your web browser or device.
  • Managing Communication Preferences. We may send you promotional emails, and you may opt out of receiving these at any time by using the unsubscribe option displayed in our emails to you. If you opt out, we may still send you non-promotional emails, such as those about your account or orders that you have made.

If you reside in the UK or European Economic Area, and subject to exceptions and limitations provided by local law, you may exercise the following rights in addition to the rights outlined above:

  • Objection to Processing and Restriction of Processing: You may have the right to ask us to stop or restrict our processing of personal information for certain purposes.
  • Withdrawal of Consent: Where we rely on consent to process your personal information, you have the right to withdraw this consent. If you withdraw your consent, this will not affect the lawfulness of any processing based on your consent before its withdrawal.

You may exercise any of these rights where indicated on the Services or by contacting us using the contact details provided below. To learn more about how Shopify uses your personal information and any rights you may have, including rights related to data processed by Shopify, you can visit https://privacy.shopify.com/en.

We will not discriminate against you for exercising any of these rights. We may need to verify your identity before we can process your requests, as permitted or required under applicable law. In accordance with applicable laws, you may designate an authorized agent to make requests on your behalf to exercise your rights. Before accepting such a request from an agent, we will require that the agent provide proof you have authorized them to act on your behalf, and we may need you to verify your identity directly with us. We will respond to your request in a timely manner as required under applicable law.

Complaints

If you have complaints about how we process your personal information, please contact us using the contact details provided below. Depending on where you live, you may have the right to appeal our decision by contacting us using the contact details set out below, or lodge your complaint with your local data protection authority. For the EEA, you can find a list of the responsible data protection supervisory authorities here.

International Transfers

Please note that we may transfer, store and process your personal information outside the country you live in.

If we transfer your personal information out of the European Economic Area or the United Kingdom, we will rely on recognized transfer mechanisms like the European Commission's Standard Contractual Clauses, or any equivalent contracts issued by the relevant competent authority of the UK, as relevant, unless the data transfer is to a country that has been determined to provide an adequate level of protection.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on this website, update the "Last updated" date and provide notice as required by applicable law.

Contact

Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please email us at jinyangwong3839@gmail.com. You can find our other contact details on our contact information policy. For the purpose of applicable data protection laws, we are the data controller of your personal information.

Shipping policy

Shipping Policy

Last updated: 16 October 2026

Thank you for shopping with Focus & Field. This Shipping Policy explains how orders are processed and delivered.

Order Processing

Orders are normally prepared within 1-2 business days after payment is confirmed. Orders are not processed on weekends or public holidays. Processing can take longer during high-demand periods, launches, or promotional events. If a material delay affects your order, we will contact you using the email address provided at checkout.

Delivery Times

Estimated delivery times begin after your order has been processed. Cross-border delivery is generally estimated at 7-12 business days. This is an estimate, not a guaranteed arrival date. Customs clearance, carrier capacity, weather, public holidays, remote-area delivery, and other events outside our control can extend delivery times.

Fulfillment and Tracking

Orders may be prepared by an overseas warehouse, supplier, or fulfillment partner. When tracking is available, we will send it to the email address provided at checkout. Carrier tracking can take a few business days to update after the parcel has been accepted.

Shipping Address

Please check your address carefully before placing an order. Customers are responsible for providing a complete and deliverable shipping address. My Store cannot accept responsibility for delays, losses, reshipment charges, or other costs caused by an incorrect, incomplete, or undeliverable address. If you spot an error, email jinyangwong3839@gmail.com immediately. Address changes cannot be guaranteed once processing has begun.

Customs, Duties, and Taxes

International orders may be subject to customs duties, import taxes, or other charges imposed by the destination country. These charges are the responsibility of the customer unless expressly stated otherwise at checkout.

Lost, Damaged, or Delayed Shipments

If your order is damaged, appears lost, or has not arrived after a reasonable period beyond the estimate, email jinyangwong3839@gmail.com with your order number and any helpful supporting details. We will investigate with the relevant fulfillment or delivery partner and work toward an appropriate outcome where applicable.

Contact

For shipping questions, contact jinyangwong3839@gmail.com.

Refund policy

## Cancellation Policy


As production and order processing expenses are incurred soon after an order is submitted, **we cannot accommodate cancellations or provide refunds once an order has been placed.**


## Return & Refund Policy


We offer a **30-day return window**, allowing you to request a return within **30 days of receiving your order**.


To qualify for a return, the product must remain **in its original condition**, unworn or unused, with all tags attached and in its original packaging. A receipt or proof of purchase is also required.


To initiate a return request, please contact us.


Please be aware that **Shipping Protection, 90 Days Warranty, and gift cards are non-returnable or refundable.**


## Exchanges


The quickest way to obtain a different item is to return your existing product. Once your return has been approved, you may place a separate order for the replacement item.

Terms of service

Terms of Service

Last updated: 16 October 2026

Welcome to Focus & Field. By accessing or using this website, you agree to these Terms of Service and our Privacy Policy, Shipping Policy, and Refund Policy.

Use of the Store

You agree to use this store only for lawful purposes and not to interfere with its operation, attempt unauthorized access, submit false information, or use the store in a way that violates applicable law or the rights of others.

Orders and Payment

Submitting an order is an offer to purchase. Focus & Field may accept, refuse, limit, or cancel an order where permitted by law, including where product information, pricing, availability, or payment information appears inaccurate. You agree to provide current, complete, and accurate checkout information.

Product Information and Availability

We aim to describe and display products accurately. However, colors and details may vary depending on your device, and we do not guarantee that every description, image, price, or availability notice is free from error. We may correct errors, update information, or change or discontinue products without prior notice where permitted by law.

Shipping and Returns

Shipping times, delivery responsibilities, returns, cancellations, and refunds are governed by our Shipping Policy and Refund Policy. Please review those policies before placing an order.

Intellectual Property

All content on this store, including text, graphics, logos, images, and design elements, is owned by or licensed to my store and may not be copied, reproduced, or used without prior written permission, except as permitted by law.

Third-Party Services

This store may use third-party services, payment providers, or links to third-party websites. We are not responsible for third-party content, policies, availability, or practices.

Disclaimer and Limitation of Liability

To the maximum extent permitted by applicable law, the store and its content are provided on an "as is" and "as available" basis. My store is not liable for indirect, incidental, special, consequential, or punitive damages arising from your use of the store or products. Nothing in these Terms excludes or limits liability where exclusion or limitation is not permitted by law.

Changes to These Terms

We may update these Terms from time to time. The updated version will be posted on this page with a revised last updated date. Continued use of the store after changes take effect means you accept the updated Terms.

Contact

For questions about these Terms, contact jinyangwong3839@gmail.com.

Contact information

Customer Service Email: jinyangwong3839@gmail.com

Customer Service Phone: +60102566303

Country/Region: Malaysia

Customer Service Hours: Monday to Friday, excluding public holidays.

Please contact us by email first and include your order number where applicable. We aim to respond within 2 business days.

© 2026 Focus & Field

Passenger Pillow$59.99

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